Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
Ifloristdelhi.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that the Ifloristdelhi.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
• Ifloristdelhi.com does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
And free returns. See checkout for delivery dates.
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I really appreciate the effort made to send me a new and fresh systematic bouquet ... Thank you iflorist for this immediate delivery... I would look forward to recommend your name to my family and friends Kudos to the team !!
Exceptional service.... great communication with staff.. Amazing coordination.. Gift delivered on time... Worth it. will surely recommend to other. Thank you so much for your service.
You guys are really doing a amazing job....Every time i order you people give the best flowers which always fresh and i am sincerely thankful to you and your team!!!!!!!Kuddos
Fantastic flowers and great artwork. 5 stars to this florist. If you want something different then try it once.
I have ordered and called up and requested to send the order ASAP and i was been told it normally takes 3-4 hours but after i requested and called up the person with whom i spoke has delivered the same with in 1 Hour Thank you so much iflorist !!!! Thank you to the person whom i spoke and the delivery person who has delivered it on time.Thank you guys!!!!
wallet option also available.
Now we are in Gurgaon also. Book your flowers for delivery in Gurgaon (Gurugram), exclusive floral designs and cheap price.