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CANCELLATION REFUND
Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

Cancellation Policy

Ifloristdelhi.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that the Ifloristdelhi.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
• Ifloristdelhi.com does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Testimonials
I have used so many other websites but the customer care provided by iflorist really impressed me. They took personal care in tracking my order and getting it delivered at the right time. I would like to thank them for their patience and warmness they have given when i had issues with placing my order. Thank you!! Good work.. please keep it up -Padmini

I had ordered a cake and rose flowers to be delivered it to Delhi address. You guys are doing wonderful job. I had a doubt in the beginning like at what time my order will be delivered. "To my surprise it was delivered early morning. I was so much happy and the quality was amazing. " "I am so much delighted with quality and timing of the delivery. " -Ankit Jain

Thanks for quick delivery.

-Ari

I am very happy with your service, my husband liked flower and cake. He also praised you very much. Whenever flowers will be needed, we will buy from you. Thanks.

-Suruchi Puri

I always order flowers from here I have never had any problem. For the last 3 years, I have booked flowers 15 times and all delivered at the right time. -Esha Walia

ifloristdelhi News
Paytm Wallet wallet option also available.
 
Flower arrangements and cakes shown here are indicative. We do our best to give the better result than shown. It may be possible that actual flower arrangement/cake design may vary.
 
We accept same day delivery orders till 18:00 IST and same day midnight delivery orders till 18:30 IST. If order placed after that will be delivered Next Day & midnight charges 350/- will refund to your account.
 
Upcoming Occasion
Valentine's Day: Thursday, 14th February
 

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Occasions in 2019