Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
Ifloristdelhi.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that the Ifloristdelhi.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
• Ifloristdelhi.com does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
And free returns. See checkout for delivery dates.
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You guys are really doing a amazing job....Every time i order you people give the best flowers which always fresh and i am sincerely thankful to you and your team!!!!!!!Kuddos
Fantastic flowers and great artwork. 5 stars to this florist. If you want something different then try it once.
I have ordered and called up and requested to send the order ASAP and i was been told it normally takes 3-4 hours but after i requested and called up the person with whom i spoke has delivered the same with in 1 Hour Thank you so much iflorist !!!! Thank you to the person whom i spoke and the delivery person who has delivered it on time.Thank you guys!!!!
I have used many websites but trust me guys your are different and awesome. iflorist always sends fresh flowers which really fulfills the moto of sending the flowers to loved ones. keep up the good work!!!!!!!!!!5 Star!!!just a suggestion plz come up with some more combo plans with reasonable prices...
I have used so many other websites but the customer care provided by iflorist really impressed me. They took personal care in tracking my order and getting it delivered at the right time. I would like to thank them for their patience and warmness they have given when i had issues with placing my order. Thank you!! Good work.. please keep it up -Padmini
wallet option also available.
Flower arrangements and cakes shown here are indicative. We do our best to give the better result than shown. It may be possible that actual flower arrangement/cake design may vary.
We accept same day delivery orders till 18:00 IST and same day midnight delivery orders till 18:30 IST. If order placed after that will be delivered Next Day & midnight charges 350/- will refund to your account.